Overdue invoices and reminders

Raoura can chase unpaid invoices for you, so you never have to write the awkward "just following up" email again.

Turn on invoice reminders#

1. Go to Settings, then Reminders.
2. Turn on the Unpaid invoice reminders group. Reminders go out before the due date, on the due date, and when the invoice is overdue.
3. Pick a friendly or firm tone, and preview the exact wording before anything sends.

Pause reminders for one invoice#

Sometimes you do not want to nudge (the client already promised payment, or it is a sensitive relationship). Open that invoice and pause reminders from its own page, without changing your account-wide defaults.

Requirements for reminders to send#

• Email must be set up on your workspace.
• The client must have an email address on their record.

If a reminder does not seem to be going out, check both of those first.

Late fees#

You can display a standard late-fee clause on invoices (Settings, then Payments). Raoura shows the terms to the client; it does not automatically charge the fee.

Related reminder types#

The same Reminders settings also cover proposal follow-ups and project milestone nudges (day 3 and day 7), each a separately labeled group you can switch on or off.